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Face-to-Face Homebuyer Education and Counseling Services
Department of Housing Urban Development Certified Local Counselors
HUD Certified Counseling Agencies are organizations approved by the U.S. Department of Housing and Urban Development (HUD) to provide housing counseling services. These agencies offer a range of services to help individuals and families make informed decisions about housing, including buying a home, renting, avoiding foreclosure, and managing credit issues.
HUD Certified Counseling Agencies provide:
- Pre-purchase counseling: Helps prospective homebuyers understand the homebuying process, including budgeting, credit management, and mortgage options.
- Foreclosure prevention counseling: Assists homeowners in danger of losing their homes by exploring options to avoid foreclosure.
- Rental counseling: Offers guidance to renters on their rights and responsibilities, finding affordable housing, and managing rental payments.
- Credit counseling: Helps individuals improve their credit scores and manage debt.
- Reverse mortgage counseling: Provides information to seniors considering a reverse mortgage.
These agencies are required to meet strict standards set by HUD and must employ HUD-certified counselors. You can find a list of nationally approved HUD counseling agencies and more information on the HUD website2.
Online Homebuyer Education and Counseling Services
MyHome & CreditSmart by Freddie Mac
Freddie Mac's CreditSmart® program is a comprehensive financial education initiative designed to empower consumers with the knowledge and skills needed to manage their finances and achieve homeownership. Launched in 1998, CreditSmart offers a suite of educational resources that cover various aspects of financial capability, including money management, credit building, and homeownership preparation2.
The program includes several learning paths tailored to different audiences:
- CreditSmart Essentials: Focuses on fundamental financial literacy, helping individuals understand money management and build good credit.
- CreditSmart Homebuyer U: Provides in-depth education for prospective homebuyers, fulfilling the homeownership education requirements for certain mortgage products like Home Possible® and HomeOne®.
- CreditSmart Coach: A train-the-trainer program that equips housing professionals and community leaders with the tools to educate others about financial capability.
- CreditSmart Multilingual: Offers resources in multiple languages, including Spanish, Korean, Chinese, and Vietnamese, to reach a diverse audience.
- CreditSmart Military: Tailored for military members and veterans, addressing their unique financial challenges and needs.
Over the years, CreditSmart has evolved to include interactive online learning environments, printable materials, and multimedia features such as videos, infographics, and calculators. The program is designed to be flexible, allowing users to pause and resume their learning at their convenience.
Fannie Mae HomeView
Fannie Mae's HomeView® program is a comprehensive homebuyer education initiative designed to guide prospective homeowners through the entire homebuying process. Launched to provide accessible and high-quality education, HomeView offers a series of interactive, online courses that cover essential topics such as budgeting, credit management, mortgage options, and the responsibilities of homeownership2.
The program is structured into seven modules, each focusing on a different aspect of the homebuying journey:
- Knowing When You're Ready: Helps individuals assess their readiness to buy a home.
- Saving for Homeownership: Provides tips and tools for financial preparation.
- Understanding the Mortgage Loan Process: Explains how to find a lender and choose the right mortgage product.
- Shopping for a Home with a Real Estate Agent: Guides users through the home shopping process.
- Making an Offer on a House: Outlines the steps to successfully make an offer.
- Getting Ready to Close on Your Loan: Prepares buyers for the closing process.
- Welcome to Homeownership!: Offers advice on managing homeownership responsibilities2.
HomeView is available free of charge and can be accessed from any desktop, tablet, or mobile device, allowing users to learn at their own pace. The program aligns with National Industry Standards for pre-purchase homeownership education, ensuring that it meets the educational requirements for most mortgage products2.